The following conditions apply to all purchases made on the website www.vinchio.com, and the customer is explicitly required to read and approve them before concluding the purchase under penalty of nullity.
VITICOLTORI ASSOCIATI DI VINCHIO & VAGLIO SERRA E Z.L. S.C.A. reserves the right to make changes to these conditions at any time.
Validity of the conditions
The indicated supply conditions apply exclusively to the Italian market.
In order know the conditions for the foreign market, please contact the head offices at the addresses indicated on the Contacts page.
Acceptance of orders
The order transmitted by the Customer is acquired by VITICOLTORI ASSOCIATI DI VINCHIO & VAGLIO SERRA E Z.L. S.C.A., which will notify its receipt immediately via e-mail.
VITICOLTORI ASSOCIATI DI VINCHIO & VAGLIO SERRA E Z.L. S.C.A. reserves the right to accept the order, in whole or in part, by giving formal confirmation to the Customer via fax or e-mail in the event of changes or any problems.
The order shall be processed subject to the payment terms agreed and implicitly accepted by the Customer at the time the order is sent.
Application of VAT (only for Italy)
All prices in the catalogue are include VAT as well as adequate packaging.
N.B.: Wines, Spirits, Gift Packs, Wine Accessories are treated with VAT at 22%.
VITICOLTORI ASSOCIATI DI VINCHIO & VAGLIO SERRA E Z.L. S.C.A. commits to dispatch the articles ordered and available in the warehouse as quickly as possible and, in any case, within a few working days from the order confirmation. Items that are not immediately available in the warehouse are sent as quickly as possible and, in any case, within 30 working days from the order confirmation, otherwise you will be contacted directly in order to proceed with a possible replacement of the item.
Shipping costs are charged to the recipient, as calculated on the quantity of products purchased and regularly invoiced to the customer. The shipping address is understood to be the one indicated by the customer when purchasing online, unless otherwise agreed in writing between the parties. The goods travel at the Supplier’s risk until delivery to the address indicated by the Customer.
VITICOLTORI ASSOCIATI DI VINCHIO & VAGLIO SERRA E Z.L. S.C.A. accepts the following types of payment:
- Nexi XPay
- In advance bank transfer
- Cash on delivery
The Customer shall submit their complaint to the Supplier by sending a copy of the delivery note containing the dispute note submitted to the carrier. After delivery of the goods and their acceptance by the Customer, the Supplier shall only accept complaints for quality defects of the products sold.
Modalities for exercising the right of withdrawal (only for Italy)
The Supplier guarantees the Customer the right of withdrawal in accordance with applicable law by granting the Customer a period of 10 days from receipt of the goods to exercise such right. Partial returns of goods will not be accepted. When exercising the right of withdrawal, the customer shall be responsible for returning the goods with suitable packaging.
Conditions for returning goods
Transport costs for the return of goods in the exercise of the right of withdrawal shall be borne by the Customer. The Supplier commits to refund only the returned goods, i.e., transport costs already charged to the Customer shall not be reimbursed.
The Customer is entitled to purchase any product of his/her liking available in the catalogue, but is aware that the minimum order must be EUR 60, excluding transport costs.
Ph: +39 0141 950903
WhatsApp: +39 345 9294662
Place of jurisdiction
Any unresolved disputes between the parties shall be settled by the Court of Asti.
Company name and registered office
VITICOLTORI ASSOCIATI DI VINCHIO & VAGLIO SERRA E Z.L. S.C.A.
Regione San Pancrazio, 1
14040 Vinchio (AT) Piemonte Italia
P.Iva e C.F. 00070720057